Tackling the paper problem for providers by launching a Healthcare payments business
A large healthcare technology player with solutions in provider-payor transactions has a vision to tackle inefficiency in healthcare, starting with addressing the $350B paper check problem with a provider-facing solution
The shift to electronic payments not only increases the speed of payments, but also reduce manual effort and errors in processing checks and reconciling remittance information
The challenge
Product need for interoperability with 2,000+ payors and 1M+ healthcare providers
Aspiration to create a fully digital experience to engage, enroll, and support provider customers
The journey
Holistic 24-month business building partnership
Blueprint: Set aspiration for business, scope for MVP product build, and resource needs
Build: One team mentality with embedded 5-8 Leap practitioners:
- Leap Product owners to accelerate productivity of engineering teams (both 3rd party and internal) and manage monthly releases
- Agile GTM war room leaders across print, email, sales, business dev
- Interim COO and CTO roles
Boost: Established capabilities to accelerate releases for 3 product areas and to launch 2-week campaigns
Impact
$100M
Aspiration for business, starting from scratch
5,000+
Customers enrolled in first 6 months of scale-up / Boost
4
Months to MVP launch (accelerated from 7 months)
7
Product releases in first 6 months
30+
GTM campaigns launched in first 6 months (1+ per week)
50+
Client resources partially or fully dedicated to new business after first 6 months
Capability spotlight
Leap
We partner with established organizations to build and scale innovative new businesses—fast. Businesses that capitalize on what you do best, but with the tools and capabilities to survive and thrive on their own. Businesses that have the potential to transform your entire organization, and to carry on generating game-changing ideas for the long term.
