Building an innovation hub to identify and deliver digital use cases
A major global pharmacy company with ~10,000 employees in Greater China aspired to create an innovation hub, as a spearhead of the organization's digitization efforts, to bring lasting impact to China’s healthcare system, patient care and become a source of inspiration for the broader healthcare industry
The journey
Designed an innovation center
- Set the overall vision for innovation
- Developed their digital strategy
- Defined the overarching cross-functional operating model
Implemented case portfolio management
- Ideated and prioritized digital ideas to boost business performance
- Defined a multi-year implementation roadmap
- Collaborated to design and develop MVPs with a user-centric approach
Instituted agile ways of working
- Supported E2E talent management including acquisition, onboarding and capability building
- Codified agile ways of working and piloted on use case implementation
Impact
The new innovation hub seeks to capture
180M EUR
in topline contribution through a portfolio of robust digital use cases over 10 years
20%
increase in DAQ (digital and analytical quotient) within 6 months
2 week
co-creation sprint across all uses cases and BUs within the first year
Capability spotlight
Leap
We partner with established organizations to build and scale innovative new businesses—fast. Businesses that capitalize on what you do best, but with the tools and capabilities to survive and thrive on their own. Businesses that have the potential to transform your entire organization, and to carry on generating game-changing ideas for the long term.
